Refund Policy

We want you to be a 100% satisfied with your purchase and experience with us. If for any reason you would like to return or exchange the products purchased, please ship back to us with 30 days of receiving it.

Only unopened, unused products in its original packaging will be accepted.

No product will be accepted if it has been opened or used, unless if it is defective.

Customer is responsible for the shipping costs.

If the order arrives damaged or items are missing, please contact us as soon as possible and also file a report with the delivery carrier. We will replace the order for you at no cost.

Once received and processed, the credit will be issued to the original form of payment.

 

INTERNATIONAL SHIPPING:  Please be advised that our company is not responsible to clear the customs at your country. Since every country has different laws, this  is a responsibility of the buyer. You should know all the laws and applicable fees before you place the order with us. If the Product return to us , you will be respossible for all the shipping charges + 15%n restocking fee. NO REFUNDS WILL BE MADE AFTER 60 DAYS.

INTERNATIONAL ORDERS PAID WITH CREDIT CARDS :  All international Purchases using credit Cards will have 2 days processing time and additional information might be requested . To avoid delay in your order  use PayPal method to pay for your order.

We do have the right to decline any suspicious orders

 

© 2024 Eckoz Professional. All rights reserved.